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Should Your Company Have a Social Media Policy?

Diese Nachricht wurde Ihnen über Google Reader gesendet. Should Your Company Have a Social Media Policy? Sharlyn Lauby is the president of Internal Talent Management (ITM) which specializes in employee training and human resources consulting. She authors a blog at hrbartender.com. Companies are realizing that people are talking about them whether they like it or not. As a result, they’re deciding whether they should consider having a social media presence, and hence, a policy. A social media policy outlines for employees the corporate guidelines or principles of communicating in the online world. Social media is quickly moving from an emerging form of communication to the mainstream. So, just like in the old days when companies had to figure out how to deal with email, now they have to figure out how to deal with Facebook and all other new media venues. Let’s talk about the Five Ws to adopting a social media policy. 1. WHY have such a policy? As a human resources professional, I’m constantly accused of being all about policies. But besides the pre-disposition of my profession to policies, there are legitimate reasons to establish some guidelines for social media. Unfortunately, you have to contemplate what might happen if someone says or does something stupid (like employees doing gross things to food and posting it on YouTube). So I asked one of my attorney tweeps, Eric B. Meyer, who’s an Associate in the Labor and Employment Group of Dilworth Paxson LLP, what companies should consider from a legal perspective in developing a social media policy. Meyer reminded me of two important points: 1. Employers need to be upfront with employees that they have no right to privacy with respect to social networking. “Employers reserve the right to monitor employee use of social media regardless of location (i.e. at work on a company computer or on personal time with a home computer).” 2. Employees “should be made aware that company policies on anti- harassment, ethics and company loyalty extend to all forms of communication (including social media) both inside and outside the workplace.” People need to remember that bashing your organization/ boss/co-workers online can lead to consequences at work. 2. WHAT can social media do for my organization? Shannon Seery Gude, VP of Digital for Bernard HODES Group, told me that forming a social policy should start with an understanding of how your employees are aligned with your company values. “It’s important that authenticity can ex…

 
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